❓ Frequently Asked Questions
How do I reset my password?
Tap "Forgot Password" on the login screen and follow the email instructions to reset your password.
Can supervisors see all provider data?
Supervisors can only access data from providers who have linked their accounts. Data access is role-based and HIPAA-compliant.
How do I generate a PDF report?
Navigate to any client's Personal Planning page, complete the questions, and tap "Generate PDF" to create and download your report.
Why can't I see my supervision requests?
Ensure you're linked with your supervisor and check that your supervisor has approved the connection in their provider management section.
Is my client data secure?
Yes, SuperAssist uses Firebase security with HIPAA-conscious design. All data is encrypted and access is strictly controlled by user roles.
How do I schedule supervision sessions?
Use the "Schedule Supervision" button on your home page, select your supervisor, choose date/time, and add any notes.