Frequently Asked Questions
To connect your Atmotube PRO: 1) Turn on Bluetooth on your phone. 2) Make sure your Atmotube PRO is powered on. 3) Open AllerAlert and go to Settings → Devices. 4) Tap "Add Device" and select your Atmotube from the list. 5) Wait for the connection to be established (indicated by a green status).
AllerAlert continuously monitors: VOCs (Volatile Organic Compounds), PM1 (ultrafine particles), PM2.5 (fine particulate matter), PM10 (coarse particles), temperature, humidity, and atmospheric pressure. All data is collected via your connected Atmotube PRO device.
Simply tap the microphone button and describe how you're feeling. Our NLP-powered system automatically extracts symptoms, triggers, and medications from your voice. For example, saying "I'm having trouble breathing after being around dust" will log shortness of breath as a symptom and dust as a trigger.
Yes, your data security is our top priority. All data is encrypted and stored securely using Firebase. We support secure authentication via email, Google Sign-In, or Apple Sign-In, and no Protected Health Information (PHI) is stored outside of Firebase's encrypted infrastructure. See our Privacy Policy for more details.
Go to Settings → Data & Privacy → Export Data. You can export your complete health history, symptom logs, and environmental data in JSON or CSV format. This is useful for sharing with your healthcare provider.
Risk zones are locations where you've experienced poor air quality or asthma symptoms. AllerAlert uses DBSCAN clustering algorithm to analyze your environmental and symptom data to identify patterns and locations that may be triggering your symptoms.
You can request account deletion through our Account Deletion page. Please note that this action is permanent and will delete all your data.
Troubleshooting
🔌 Connection Issues
Restart Bluetooth on your phone, ensure Atmotube is charged, and try re-pairing the device from Settings → Devices.
🔋 Battery Drain
Reduce background sync frequency in Settings → Sync or disable continuous monitoring when not needed.
🎤 Voice Not Working
Check microphone permissions in your phone settings. Make sure you're in a quiet environment for accurate recognition.
📊 Missing Data
Ensure you have a stable internet connection. Data syncs automatically when connected. Pull down to manually refresh.
🌦️ Weather Not Loading
Check that location permissions are enabled. Weather data requires your location for accurate forecasts.
🔔 Notifications Not Working
Verify notification permissions in phone settings and check AllerAlert Settings → Notifications for preferences.
Contact Us
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
App Information
Current Version: 1.0.0
Platform: iOS & Android (Flutter)
Minimum Requirements:
- iOS 12.0 or later / Android 6.0 or later
- Bluetooth 4.0+ (for Atmotube connection)
- Internet connection for weather data and cloud sync
- Location services for environmental monitoring